786be Privacy Policy

1. Introduction

786be ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who uses our platform at https://786be.io ("the Platform"). This Privacy Policy describes how we collect, use, process, store, and protect personal data in connection with the operation of the 786be online betting and casino platform, which serves players in Bangladesh.

This policy applies to all visitors to https://786be.io, all registered account holders, and all individuals who interact with 786be through any digital channel associated with the Platform. It applies regardless of whether you access the Platform via desktop browser, mobile browser, or any application interface provided by 786be.

This Privacy Policy is effective as of 1 January 2026 and supersedes all prior privacy notices published by 786be. We will notify you of material changes in accordance with Section 13 of this document.

2. Data Controller

For the purposes of this Privacy Policy, 786be acts as the data controller in respect of all personal data collected from players and visitors to the Platform. As data controller, 786be determines the purposes and means by which your personal data is processed.

All data protection queries, access requests, and complaints should be directed to the 786be compliance team. Contact details are provided in Section 14 of this policy. 786be takes its responsibilities as data controller seriously and is committed to processing personal data lawfully, fairly, and transparently.

3. Data We Collect

786be collects only personal data that is necessary for the operation of the Platform, the delivery of services to players, and the fulfilment of our legal and regulatory obligations. The categories of personal data we collect are described below.

3.1 Registration Data

When you create a 786be account, we collect the following information:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address (including city — e.g., Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi)
• Email address
• Mobile phone number
• Preferred currency (BDT — Bangladeshi Taka)
• Username and password (password stored as a one-way encrypted hash — never in plain text)

3.2 Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) obligations and to process withdrawals, we may collect:

• National Identity Card (NID) number and image
• Passport or driver's licence image
• Proof of residential address (e.g., utility bill, bank statement)
• Selfie or live photograph for identity confirmation

3.3 Financial Data

When you make deposits or request withdrawals, we collect:

• bKash, Nagad, Rocket, or Upay account numbers used for transactions
• Bank account details for bank transfer transactions (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank)
• Transaction amounts in BDT (Bangladeshi Taka)
• Transaction timestamps and reference numbers

786be does not store full card numbers or CVV codes. Payment data processed through third-party payment gateways is subject to those providers' own security standards.

3.4 Transactional & Betting Data

• All bets placed, including event, market, stake amount, odds, and outcome
• Casino game sessions, including games played, duration, stake values, and results
• Account balance history, deposits, withdrawals, and bonus activity

3.5 Technical & Usage Data

When you access the Platform, we automatically collect certain technical data:

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type/version
• Pages visited on the Platform and navigation paths
• Session start and end times
• Referral URL (the website or link that directed you to 786be)
• Cookie identifiers (see Section 7)

3.6 Communication Data

When you contact 786be support, we retain:

• The content of your messages and any attachments
• The date, time, and channel of communication
• Our responses and the resolution status of your query

4. How We Collect Data

786be collects personal data through the following means:

• Directly from you: when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, or contact support.
• Automatically: through cookies, server logs, and standard web analytics tools when you access or navigate the Platform.
• From third-party service providers: including payment processors (bKash, Nagad, Rocket, Upay, Bangladeshi banks) who may confirm transaction details, and identity verification services used during KYC processing.
• From game providers: technical session and outcome data may be shared with 786be by game providers such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, and Microgaming in connection with games you play on the Platform.

5. Purpose & Legal Basis for Processing

786be processes personal data only where there is a clear, lawful basis for doing so. The table below summarises the primary purposes for which we process your data and the corresponding legal basis for each:

Where processing is based on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

6. Data Sharing

6.1 Payment Service Providers

To process deposits and withdrawals, 786be shares necessary financial and identity data with payment service providers including bKash, Nagad, Rocket, Upay, and relevant Bangladeshi banks. These providers act as independent data processors and are bound by their own privacy and security obligations. 786be shares only the minimum data required to complete each transaction.

6.2 Game Providers

To deliver casino and sports betting products, 786be shares necessary account and session data with game providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. These providers operate under data processing agreements and are not permitted to use your data for any purpose other than delivering the contracted game services.

6.3 Identity Verification Services

786be may use third-party KYC and identity verification services to validate documents submitted during account verification. Personal data shared with these providers is used solely for identity verification and is not retained by those providers beyond the period required to complete verification.

6.4 Legal and Regulatory Disclosure

786be may disclose personal data to relevant authorities where required by applicable law, court order, or legitimate regulatory investigation. In all such cases, we will disclose only the data specifically requested and will take reasonable steps to notify the affected player where legally permissible to do so.

6.5 No Sale of Data

786be does not sell, rent, or otherwise transfer your personal data to any third party for their own commercial or marketing purposes. Any data sharing arrangement entered into by 786be is governed by a formal data processing agreement and is strictly limited to the purposes described in this policy.

7. Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you access a website. 786be uses cookies and similar technologies (including local storage and session tokens) to make the Platform function correctly, to maintain your login session, and to gather anonymous usage analytics that help us improve the player experience.

7.2 Types of Cookies Used

• Strictly Necessary Cookies: These cookies are essential for the Platform to operate. They maintain your login session, remember your preferences within a session, and protect against cross-site request forgery (CSRF). You cannot opt out of these cookies without losing access to the Platform.
• Performance & Analytics Cookies: These cookies collect anonymous information about how visitors use the Platform — which pages are visited most, which games are most popular, and how users navigate between sections. This data is used solely to improve the Platform.
• Functional Cookies: These cookies remember choices you have made (such as your preferred language setting or display preferences) to provide a more personalised experience on return visits.

7.3 Cookie Management

You can control and manage cookies through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies. Please note that disabling strictly necessary cookies will prevent you from logging in and using key features of the Platform. 786be does not use advertising cookies or cross-site tracking technologies.

8. Data Retention

786be retains personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable legal and regulatory obligations. The following retention periods apply:

• Account and registration data: Retained for the duration of your account and for 7 years following account closure, to comply with anti-money laundering record-keeping requirements.
• KYC verification documents: Retained for 7 years from the date of verification, in accordance with applicable financial regulations.
• Transaction and betting records: Retained for 7 years from the date of each transaction or bet, for regulatory compliance and dispute resolution purposes.
• Customer support communications: Retained for 3 years from the date of the most recent communication in a support thread.
• Technical and usage data (server logs): Retained for 12 months on a rolling basis, after which anonymised aggregate statistics may be retained indefinitely.
• Marketing preferences and consent records: Retained for the duration of your account, or until you withdraw consent, whichever occurs first.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Requests for early deletion are handled in accordance with Section 10 of this policy.

9. Data Security

786be employs a multi-layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, disclosure, alteration, and destruction.

Key security measures in place include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 786be Platform.
• Encrypted data storage for all sensitive personal data held on 786be servers, including passwords (stored as salted cryptographic hashes) and financial identifiers.
• Access controls: Personal data is accessible only to 786be personnel who require it to perform their job functions. All access is logged and subject to regular audit.
• Intrusion detection systems that monitor the Platform infrastructure for signs of unauthorised access or abnormal activity.
• Regular security assessments including vulnerability scanning and periodic security reviews of Platform infrastructure and code.
• Staff training: All 786be personnel who handle personal data receive regular training on data protection obligations and security best practices.

While 786be takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely impenetrable. You also have a role to play in keeping your account secure — please refer to Section 4.1 of the Terms and Conditions for guidance on protecting your account credentials.

10. Your Data Rights

As a player on the 786be platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 10 business days (Bangladesh Standard Time, UTC+6).

Please note that certain rights are subject to limitations where legal or regulatory obligations require us to retain or process data regardless of your request. In such cases, we will clearly explain why the full exercise of a right is not possible and what partial action can be taken.

To verify your identity before processing a data rights request, we may ask you to confirm certain account details. This step is necessary to prevent unauthorised access to another person's data.

11. Children & Minors

The 786be platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from persons under the age of 21. If you are under 21, you must not use the Platform, create an account, or submit any personal information to 786be.

If 786be becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to close the associated account, delete the data concerned, and where appropriate notify relevant parties. If you believe that a minor has registered an account on the 786be platform, please notify us immediately at [email protected].

12. International Data Transfers

The 786be platform serves players primarily in Bangladesh, and our core data storage infrastructure is oriented to serve that market. However, in the course of delivering services — particularly in relation to game providers such as Evolution Gaming, Pragmatic Play, and NetEnt, which operate global infrastructure — some player data may be transferred to or accessed from servers located outside Bangladesh.

Where such transfers occur, 786be takes steps to ensure that appropriate safeguards are in place to protect the security and integrity of the transferred data. These safeguards may include contractual data processing agreements that bind the receiving party to security and privacy standards equivalent to those described in this policy. If you have questions about the specific safeguards applied to any transfer of your data, please contact us at [email protected].

13. Policy Amendments

786be reserves the right to update or amend this Privacy Policy at any time. When we make material changes — changes that significantly affect how we collect, use, or share your personal data — we will notify you via your registered email address and post a prominent notice on the Platform no fewer than 14 days before the changes take effect.

For minor or administrative changes (such as correcting typographical errors or clarifying existing language without altering substantive meaning), we may update the policy without advance individual notice. The effective date at the top of this document will be updated with each revision. We encourage you to review this policy periodically to stay informed about how 786be protects your data.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with a material amendment, you should cease using the Platform and contact [email protected] to discuss your options, including account closure.

14. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint about how 786be has handled your personal data, please contact the 786be data protection team using the details below:

• Email: [email protected] (plain text — do not use as a clickable link)
• Response Time: Within 10 business days (Bangladesh Standard Time, UTC+6)
• Language: English

786be is committed to resolving all privacy-related complaints promptly and fairly. If you are not satisfied with our response to a complaint, you may have the right to escalate the matter to an independent dispute resolution body or applicable regulatory authority in your jurisdiction.